Privacy Policy

Effective Date: 31.1.2023

Introduction

Welcome to Muffin d.d. ("we" or "us"). We are dedicated to protecting the privacy and security of our users' personal information. This Privacy Policy outlines the types of information we collect, how we use and protect it, and the choices you have concerning your personal information. By accessing or using our web and mobile application (the "App"), you agree to the terms of this Privacy Policy.

Information We Collect

We may collect and process the following types of personal information:

User Information: When you register an account or use our App, we may collect personal information such as your name, email address, job title, and other contact details.

Usage Data: We may collect information about how you use our App, including log data, IP address, device information, browser type, and operating system. This data helps us improve our services and provide a better user experience.

Company Information: If you are an employee of a company that uses our App, we may collect and store information about your company, such as company name, industry, and size. This information helps us customize and optimize our services for your organization.

Communication Data: We may collect and store any information you provide when contacting us, such as inquiries, feedback, or support requests.

Use of Information

We use the collected information for the following purposes:

Providing and Improving Our Services: We use your personal information to deliver and enhance our services, personalize your user experience, and ensure the proper functioning of our App.

Communication: We may use your contact information to communicate with you regarding updates, service announcements, and other relevant information related to our App.

Analytics and Insights: We may analyze the collected data to gain insights into user behavior, usage patterns, and trends. This information helps us improve our services, develop new features, and make informed business decisions.

Legal Compliance: We may process your personal information to comply with applicable laws, regulations, and legal processes.

Data Sharing and Disclosure

We may share your personal information in the following circumstances:

Service Providers: We engage trusted third-party service providers to assist us in delivering our services, such as hosting, data storage, analytics, etc. These providers are contractually obligated to protect your personal information and can only use it for the specified purposes.

Business Partners: In certain cases, we may share your information with our trusted business partners, such as technology providers or integration partners, to enhance our services or fulfill contractual obligations.

Compliance with Laws: We may disclose your personal information if required by law or in response to valid legal requests, such as court orders or government regulations.

Data Security

We implement industry-standard security measures to protect your personal information from unauthorized access, loss, misuse, or alteration. However, please be aware that no method of data transmission over the internet or electronic storage is 100% secure. We cannot guarantee the absolute security of your data.

Data Retention

We will retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy unless a longer retention period is required or permitted by law. We will securely dispose of or anonymize your data when it is no longer needed.

Your Rights and Choices

You have the following rights regarding your personal information:

Access and Correction: You may access, update, or correct your personal information through your account settings or by contacting us directly.

Opt-Out: You can choose to opt-out of receiving promotional communications from us by following the instructions provided in our communications or by contacting us.

Data Subject Requests: If you are located in certain jurisdictions, you may have the right to request access to your personal information, request its deletion, or restrict its processing. Please contact us to exercise these rights.

Third-Party Links and Services

Our App may contain links to third-party websites or services that are not operated by us. We are not responsible for the privacy practices or content of these third-party sites. We encourage you to review the privacy policies of those websites before providing any personal information.

Children's Privacy

Our services are not intended for individuals under the age of 16. We do not knowingly collect personal information from children. If we become aware that we have inadvertently collected personal information from a child, we will take steps to delete it promptly.

Updates to this Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. We will notify you of any material changes by posting the updated Privacy Policy on our App. Please review this Privacy Policy periodically for the most up-to- date information.

Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us at info@mffn.io

By using our App, you acknowledge that you have read and understood this Privacy Policy and agree to the collection, use, and disclosure of your personal information as described herein.